We're the global leader in sexual happiness and ship orders in discreet, boring brown boxes direct from our warehouses in the UK, USA, Canada, Australia & Europe straight to your door.

We've won lots of awards for everything from the toys we sell to our dedication to customer service. We've even won two Queen's Awards for Enterprise - that's right, awards from the Queen of England. .

Buying an adult toy used to involve being confronted by seedy, male-centric websites with in-your-face, pornographic images and packaging.

But colleagues and friends Neal Slateford and Richard Longhurst decided it was time things changed, and a new era of adult toy shopping began in 2002.

Fast-forward from our humble beginnings with a single computer in Richard's apartment to today, and you could say we're very (sexually) happy about what we've achieved so far.

We just want you to be happy...

Making customers happy is what makes us smile. And here's how we do it:

An international team of 300 (and growing) staff members to advise you, and pack, pick and ship your orders.

Expert chat and email support.

There are over 280,000 product reviews by LoveFanz customers on our site to help you choose the right toy for you.

What makes LoveFanz different?

We sell quality products that meet the ISO 3533 international safety standards for sex toys.

We have a 30 day free returns policy and a 1 year product guarantee

All our parcels are tracked as standard (meaning no lost parcels), and if you place an order before 5.30pm it'll be dispatched the same day.

Our team are on hand to help, no matter how small the query, and we even have English, French, German, Dutch, Spanish and Welsh speakers manning the phones and emails.

If you'd rather chat in another language, just let us know and we'll see what we can do!

Don't just take our word for it. Over the years we've won dozens of awards, and have even been recognised by the Queen of England for our services to international trade.

You can read about all our awards here.

No other company in our industry offers this level of commitment to customer satisfaction.

Our commitment to supporting diversity

We are delighted to be part of an exciting new collaboration with Stonewall by joining Stonewall’s Diversity Champions program.

Stonewall campaigns for the equality of lesbian, gay, bi, trans, queer, questioning and ace (LGBTQ+) people everywhere.

LoveFanz has signed up to the program to help foster and embed LGBTQ+ inclusion in our workplace, and to learn from Stonewall's expert knowledge, training and dedicated resources to support our work on LGBTQ+ inclusion.

The partnership builds on LoveFanz’s existing commitment to LGBTQ+ inclusion, using the power of our product knowledge, product offering, and commitment to inclusive content (both internal and customer facing).